FAQs

Whether you are about to move in, already living in one of our houses, or getting ready to move out, this page answers the questions we are asked most often. It covers moving in, rent, council tax, guests, safety, maintenance, rubbish, condensation, drains, and moving...

The Renters’ Rights Act

The Renters’ Rights Act has now come into force and has brought the biggest changes to renting law in England in decades. For student renters, this has significantly changed how tenancies work, how long contracts last, and what rights both students and landlords have....

What happens if you want to leave your tenancy?

Life is never straightforward. Situations can and do change, and every year we see a number of students who find that things have changed for them – commonly due to leaving university, deferring, or relocating. If you’ve signed a tenancy agreement and are now...